Scope

All data subjects whose personal data is collected, in line with the requirements of the General Data Protection Regulation

Responsibilities

Joseph Edwards & Sons is responsible for ensuring that this notice is made available to you prior to Joseph Edwards & Sons collecting/processing their personal data.

All employees of Joseph Edwards & Sons who interact with you are responsible for ensuring that this notice is drawn to your attention and their consent to the processing of their data is secured.

Privacy Notice

Who are we?
Joseph Edwards & Sons Ltd, 144/146 Crewe Road, Alsager, Cheshire, ST7 2JA
Joseph Edwards & Sons Ltd, 3 King Street, Kidsgrove, Stoke on Trent, ST7 1HW

Joseph Edwards & Sons are independent funeral directors and was established in 1882. We have been arranging and conducting funerals in the local community for over 136 years. The family owned business in in the hands of the fourth generation of the Edwards family.
The independent funeral profession has a long and proud history of personal service to local communities, carrying on the family tradition is a way of life for Joseph Edwards & Sons, who are deeply committed to upholding professional standards.
Joseph Edwards & Sons were founder members of the national funeral directors association; The Society of Allied and Independent Funeral Directors (SAIF) and abide by the Society’s Code of Practice when making funeral arrangements on your behalf. This can be viewed at: http://www.saif.org.uk/membership/code-of-practice/

The personal data we would like to process on you is:

Personal date type: Source
Name, Address, Telephone Number, Email address You the client
Payment details You the client

The personal data we would collect will be used for the following purpose:

to carry out all aspects and requests for the arranging and carrying out of your funeral wishes.

Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purpose identified.

Disclosure

Joseph Edwards & Sons will not pass on your personal data without first obtaining your consent. The following third parties may receive your personal date for the said purpose of arranging and carrying out your funeral wishes:
Churches/Crematoria/Cemeteries/Clergy/Celebrants/Florist/Caterers/
Stonemasons.

Retention Period

Joseph Edwards & Sons will process personal data for as long as is necessary to allow us to fulfil the service.

Your rights as a client

At any point while we are in possession of or processing your personal data, you, the client, have the following rights:

Right of access – you have the right to request a copy of the information we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.

Complaints
In the event that you wish to make a complaint about how your personal data is being processed by Joseph Edwards & Sons (as described in Disclosure) you have the right to lodge a complaint with:

Joseph Edwards & Sons Information Commissioner’s Office
144/146 Crewe Road
Alsager
Cheshire, ST7 2JA
01270 882097 Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
0303 123 1113
Email: info@josephedwards.co.uk
Email: https://ico.org.uk/global/contact-us/email/

PRIVACY STATEMENT

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal date is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, at online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”

How we use your information

This privacy notice tells you how we, Joseph Edwards & Sons Ltd will collect and use your personal data for provision of funeral services.

Why does Joseph Edwards & Sons Ltd need to collect and store personal data?

In order for us to provide you with the requisite funeral services we need to collect personal data for fulfilment of the service and an related correspondence. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

Will Joseph Edwards & Sons Ltd share my personal data with anyone else?

We may pass your personal data on to third-party service providers in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on behalf of Joseph Edwards & Sons. When they no longer need your data to fulfil this service, they will dispose of the details in line with GDPR and our procedures.

How will Joseph Edwards & Sons Ltd use the personal date it collects about me?

Joseph Edwards & Sons (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it longer than is necessary.

Under what circumstances will Joseph Edwards & Sons contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions.